2012-10-29 22:58:38 -
Apple - Verdict Company Briefing - a new company profile report on companiesandmarkets.com
Since autumn 2004, Apple has steadily expanded across the UK and as at July 2012 operated 33 stores. The store design combined with market leading products has led to rapid growth in the electricals market. This profile explains the direction Apple is taking, with estimated sales data and market shares, and analysis of key events which will affect the retailer´s outlook over the coming years.
Report Scope
- Identify opportunities in the electricals market by understanding Apple´s strategic decision making in a declining market
- Take advantage of new electricals products on the market that Apple have identified to boost growth
- Benchmark your electricals performance by comparing sales data and market share
Key Highlights
With the appointment of former CEO of Dixons, John Browett to
senior vice-president of retail in 2012, Apple has outlined the importance of its physical retail stores. While the number of stores is relatively small, their use to the company comes in many forms.
iTunes is showing growth across each demographic group. However typical shoppers continue to be young, affluent men who are also likely purchasers of its iMac, iPad and iPhone premium hardware lines. While iTunes downloads can be played on a wide variety of hardware, their key convenience is only fully realised through using Apple hardware.
The Apple brand has a strong reputation for customer service and this differentiates it from other electricals retailers. Apple places great emphasis on finding enthusiastic staff and providing the tools to train them to deal with customer service issues proficiently, particularly with regard to products that develop a fault.
Reasons to Buy
- Which customer segments visit Apple for electricals and what is its share of each demographic group?
- What is Apple´s strategy for its future store portfolio and what impact will this have on its sales?
- What is Apple´s share of the UK electricals market?
- How has Apple´s electricals performed compared to the total UK electricals market?
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