Call Centres in the UK - Industry Market Research Report - a new market research report on companiesandmarkets.com
PR-Inside.com: 2014-04-03 04:21:01
Industry operators faced difficult conditions over the past five years following the financial crisis. Before 2008-09, the industry grew at a rapid pace as businesses focused on improving customer service levels. The trend of outsourcing non-core operations also benefited industry operators.
However, the financial crisis and the subsequent recession caused demand to fall considerably as businesses slashed spending. The industry also faced strong competition from offshore call centres, which further hampered industry performance. Call centres in developing countries such as India, benefit from significantly lower labour costs and a large pool of potential English-speaking workers.
Click for report details: www.companiesandmarkets.com/Market/Business-Services/Market-Rese ..
Browse all Business Services Market Research Reports www.companiesandmarkets.com/Market/Business-Services/Market-Rese ..
Browse all Business Services Company Profile Reports www.companiesandmarkets.com/Market/Business-Services/Company-Pro ..
Browse all Latest Market Research Reports www.companiesandmarkets.com/Market/All/Market-Research?aCode=f3f ..
Companiesandmarkets.com is a leading online business information aggregator with over 300,000 market reports and company profiles available to our clients. Our extensive range of reports are sourced from the leading publishers of business information and provide clients with the widest range of information available. In terms of company profiles, Companiesandmarkets.comâs online database allows clients access to market and corporate information to over 100,000 different companies. We provide clients with a fully indexed database of information where clients can find specific market reports on their niche industry sectors of interest.