2012-11-17 07:33:39 - This research report evaluates key growth parameters and market and technology trends for cloud telephony.
When most people think of the Cloud, they think about infrastructure hosting as it is a cost effective alternative for enterprise application implementation and ongoing operations. However, few people understand the potential in Cloud Telephony, which represents a significant opportunity for replacement of traditional telecommunications systems, especially for small-to-medium businesses (SMB) communications services.
Some of the advantages of Cloud Telephony include unified communication system without maintaining hardware, software and maintenance cost reduction, single number integration, common system to support multiple locations, improved disaster recovery, and cost effective operations. The Cloud Telephony ecosystem includes cloud telephony providers, smartphone manufacturers, cloud telephony API providers, and various customers such as large corporations, SMB, and various intermediaries.
This research evaluates key growth
parameters and market and technology trends for cloud telephony. The report includes market projections and comparative analysis for SMBs, large organizations, NGOs, governments, VoIP vendors, and telecom operators.
Cloud based Infrastructure as a Service (IaaS) providers
VoIP service providers including MSO and OTT operators
Non-traditional telephony service providers such as Google
Traditional fixed/wireline and mobile/wireless network operators
Cloud telephony: technological background
Security and privacy concern for successful cloud telephony
Present status of cloud telephony: at a glance
Traditional phone system vs cloud telephony
Advantages and disadvantages of cloud telephony
Opportunities and challenges of cloud telephony
Government & cloud telephony
Cloud telephony adoption for business growth
Conclusions and recommendations
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