Today: November 27, 2015, 4:29 pm

Global natural language processing market: $9.8 billion industry forecast by 2018
Natural Language Processing (NLP) Market: Worldwide Market Forecast & Analysis 2013-2018 - a new market research report on 2014-03-25 04:33:01
The Natural Language Processing (NLP) market is estimated to grow from $ 3,787.3 million in 2013 to $9,858.4 million in 2018. This represents a Compounded Annual Growth Rate (CAGR) of 21.1% from 2013 to 2018. In the current scenario, web and e-commerce, healthcare, IT and Telecommunication vertical continues to grow and are the largest contributor for Natural Language Processing (NLP) software market.

In terms of regional growth, North America is expected to be the biggest market in terms of revenue contribution. European and APAC region is expected to experience increased market traction, due to increasing adoption across various verticals and investment support in research projects from the regional government.

The major forces driving this market are the growing demand for enhanced customer experience, increase in adoption of smartphone, leveraging big data and growth in machine to machine (M2M) technologies. Furthermore, in industries such as healthcare, BFSI, social websites and e-commerce channels have witnessed exponential rise in real time customer data and transaction information. NLP technology can leverage this unstructured data for analyzing customer needs, expectations and enhancing customer experience by optimizing cost effective lingual response system in organizational processes. By using NLP software solutions, organization can have better insights on customer´s perception, optimize business processes and reduce operational cost.

While the NLP market is growing at a steady pace across various verticals, MarketsandMarkets observes some of the major vendors such as Nuance Communications, M*Modal, IBM and many other companies who are continuously innovating their NLP software solutions which can be easily integrated into enterprise platforms. Further, MarketsandMarkets expects that on-demand NLP software solutions are expected to have continuous growth and adoption rate in the long term, thereby creating customizable stack services and applications facilitating quicker customer adoption of the same.

There is an increasing demand of NLP technology in web and e-commerce, healthcare, IT and telecommunication industry for enhancing customer experience and operational processes by integrated NLP software solutions. Hence, even though the adoption of the NLP technology and is majorly seen in healthcare vertical, we expect that these software solutions will continue to show steady growth in other verticals as well.

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