Free Submission Public Relations & NewsPR-inside.com
Home
Deutsch English

Finance
2013 Unified Communications and Collaboration (UCC) Channel Partners Survey

Global unified communications market: New market research published


Print article Print article
© companiesandmarkets.com

companiesandmarkets.com
companiesandmarkets.com
2014-02-21 05:07:01 - 2013 Unified Communications and Collaboration (UCC) Channel Partners Survey - a new market research report on companiesandmarkets.com

This study confirms previous findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. We define UCC as an integrated set of voice, data, and video communications applications, all of which leverage PC and telephony-based presence information.Smaller budgets, limited internal IT resources, and a more concentrated workforce represent typical barriers to UCC adoption among SMBs. A Web-based survey methodology was utilized. The data were collected from November 2012 to February 2013, and the survey included 315 global channel partners.Executive SummaryThis study confirms previous findings that, when it comes to UCC investments, SMBs have a more conservative approach than larger businesses. Smaller budgets, limited internal IT resources,

 

 

and a more concentrated workforce represent typical barriers to UCC adoption among SMBs.The study also confirms, however, that UCC adoption is on the rise in this customer segment. Significant opportunities for vendors and partners exist among distributed SMB organizations in which UCC tools can help to connect remote teams and enhance productivity.One-third of partners believe that their SMB customers are placing a somewhat large or very large focus on their UCC strategy.Partner perceptions vary, however, based on the partner´s degree of involvement and type of engagement with end-user organizations. IT consultants are most optimistic, with 61 percent of respondents in this group stating that SMBs have a large focus on a UCC strategy.Partner perceptions and actual UCC adoption also vary by region. In emerging markets, the main opportunity for partners is to migrate the SMB customer base to IP telephony and converged networks. In developed markets, some SMBs are ready to adopt more advanced UCC tools, such as unified messaging (UM), fixed-mobile convergence (FMC), and Web/video conferencing.The most widely deployed UCC tools are audio conferencing (83 percent) and voice over Internet protocol (VoIP)/Internet protocol (IP) private branch exchange (PBX), 81 percent. Web conferencing (47 percent), room video conferencing (44 percent), and desktop video conferencing (41 percent) are reported to have the lowest penetration.

Click for report details: www.companiesandmarkets.com/Market/Telecommunications/Market-Res ..

Browse all Telecommunications Market Research Reports www.companiesandmarkets.com/Market/Telecommunications/Market-Res ..

Browse all Telecommunications Company Profile Reports www.companiesandmarkets.com/Market/Telecommunications/Company-Pr ..

Browse all Latest Market Research Reports www.companiesandmarkets.com/Market/All/Market-Research?aCode=f3f ..

About Us
Companiesandmarkets.com is a leading online business information aggregator with over 300,000 market reports and company profiles available to our clients. Our extensive range of reports are sourced from the leading publishers of business information and provide clients with the widest range of information available. In terms of company profiles, Companiesandmarkets.com’s online database allows clients access to market and corporate information to over 100,000 different companies. We provide clients with a fully indexed database of information where clients can find specific market reports on their niche industry sectors of interest.


Author:
Mike King
e-mail
Web: www.companiesandmarkets.com
Phone: London: +44 (0) 203 086 8600

Disclaimer: If you have any questions regarding information in these press releases please contact the company added in the press release. Please do not contact pr-inside. We will not be able to assist you. PR-inside disclaims contents contained in this release.
Latest News
Read the Latest News
www.newsenvoy.com

 


Terms & Conditions | Privacy | About us | Contact PR-inside.com | BidVertiser