2013-12-10 10:44:53 - New Software market report from Strategic Defence Intelligence: "ICT procurement trends in Education - Enterprise ICT investment plans"
This report presents the findings from a survey of 164 educational institutions regarding their approach to Information and Communications Technology (ICT) procurement. The survey investigates the way that educational institutions like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Introduction and Landscape
Why was the report written?
To highlight the criteria on which educational institutions select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Educational institutions are planning to increase their ICT spending in 2013 to improve their operational efficiency and increase student/staff satisfaction by offering a flexible education environment.
- www.fastmr.com/prod/753315_ict_procurement_trends_in_education_e ..
What are the key drivers behind recent market changes?
Educational institutions are gradually shifting some of their processes to hosted deployments, in order to achieve cost savings and reduce their ICT infrastructure complexity.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 160+ ICT decision makers in the education sector in H2 2012.
Key Features and Benefits
Provides insights into educational institutions' preferred buying approaches.
Comprehend the business objectives that educational institutions are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that educational institutions are looking to achieve through their IT investment strategy.
Understand the factors that are influencing educational institutions' decision to select an ICT provider.
Understand which organisational roles influence ICT purchasing decisions and signing off budgets.
Key Market Issues
In order to curb costs, educational institutions' spend is typically channelled through framework agreements issued by central ICT teams. Occasionally departments are also given a certain degree of freedom to procure products from their departmental budgets.
Many educational institutions are apprehensive of entrusting their intellectual property including educational and research content, to cloud service providers (public or private).
Educational institutions are looking to explore all available options for streamlining their operations in order to deliver more for less. This is evident from the survey, as institutions give the objective of raising efficiency the highest average rating of X on a scale of 1 to 4.
Educational institutions are not relying solely relying on government grants anymore, and are looking to diversify their income streams further, with IT playing a central role in opening up new revenue generation opportunities.
According to Kable's survey, 51% of educational institutions state that their ICT infrastructure is either very complex or somewhat complex. 40% of educational institutions have an ICT infrastructure which is somewhat complex, with a wide variety of hardware manufacturers, operating systems, databases, applications, and other elements, whilst 11% of respondents describe their ICT infrastructure as 'very complex', with redundant and multiple layers of technological architecture.
It is evident from the survey that an average 68% of educational institutions are deploying their ICT solutions on-site, 32% of respondents prefer the hosted model.
Business objective relating to increasing student/customer satisfaction also has significant influence on IT investment strategy amongst educational institutions, with average ratings of X on a scale of 1 to 4.
The IT objective of 'demonstrate the value of IT to the business' also has a significant influence on institutions' IT investments, with average rating of X on a scale of 1 to 4. The ratings given by large institutions (X) to the IT objective of better demonstrating the value of IT to business are higher than those assigned by small and medium-sized institutions (X).
Aside from price, educational institutions are also placing importance on selection factors including specific functionality expertise and leading edge technology, assigning them average ratings of X and X respectively, on a scale of 1 to 4.
Educational institutions rate the CIO as the most influential authority when making ICT purchasing decisions, with the highest average rating of X on a scale of 1 to 4, followed by the CEO (X) and the CFO/Finance Director (X).
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