Managed IT services market dominated by Fujitsu Ltd., Hewlett-Packard Co., IBM Corp., and Xerox Corp.
Global Managed IT Services Market 2014-2018 - a new market research report on companiesandmarkets.com
PR-Inside.com: 2014-04-30 08:13:03
The cloud-based managed service model is taking off at a tremendous pace now and is expected to be a key trend in this market in the next few years. There appears to be a decent market for managed cloud services at small and mid-market level. Given the advantages of cloud services, many end-users prefer cloud-based solutions. Further, with advantages such as reduced costs, and ease of installation and operations, small and medium-sized businesses find cloud services more useful compared to other traditional service offerings. Thus, with the increasing demand and popularity of cloud-based managed IT offerings, many vendors in the Global Managed IT Services market are offering cloud-based services.
One of the main growth drivers in the market is the increasing need for organizations to cut down on IT operations-related expenditure.
Further, there are a number of factors that are inhibiting the growth of the Global Managed IT Services market. One such challenge is the lack of transparency of SLAs, which are extremely important to a customer as well as the service provider. Most customers do not have information about which services they should opt for as part of SLA, while service providers often do not meet expectations.
The key players operating in the global managed IT services market include Fujitsu Ltd., Hewlett-Packard Co., IBM Corp., and Xerox Corp.
The global managed IT services market is forecast to increase at a CAGR of 9.42 percent over the period 2013-2018. One of the key factors contributing to this market growth is the increasing need of organizations to shift to an OPEX model. The Global Managed IT Services market has also been witnessing the increasing demand for cloud-based offerings. However, the lack of transparency of SLAs could pose a challenge to the growth of this market.
Other vendors operating in the market are American Reprographics Co., Canon Inc., CentraComm Communications Ltd., CGI Group Inc., Computer Sciences Corp., Dell Inc., Dell SecureWorks Inc., FishNet Consulting Inc., Getronics, Integralis Inc., Konica Minolta Holdings Inc., Lexmark International Inc., Lockheed Martin Corp., Logica plc, Northrop Grumman Corp., Ricoh Co. Ltd., Solutionary Inc., Symantec Corp., Tata Communications Ltd., Toshiba Corp., Trustwave Holdings Inc., VeriSign Inc., Wipro Ltd.
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