2012-09-17 22:34:23 - North American Enterprise Telephony Implementation and Management Services Market - a new market research report on companiesandmarkets.com
The North American enterprise telephony implementation and management services market returned to positive growth in 2010. Total market revenue rose by x.x percent, from $x.xx billion in 2009 to $x.xx billion in 2010. In 2008, revenue had reached $x.xx billion, but then declined at (xx.x) percent in 2009 due to the tough economic climate. Total market growth in 2010 was fueled primarily by the increasing adoption of Internet Protocol (IP) communications platforms and endpoints within the enterprise space.In 2010, the North American enterprise telephony systems market shipped xx.x million lines - a growth rate of xx.x percent from the previous year. North America continues to represent the most mature enterprise communications market, with around xx.x percent penetration of IP telephony
platforms and endpoints.Although time division multiplexing (TDM) line license shipments grew in 2010, upcoming decline is expected in the coming years as customers continue to acknowledge the value of IP communications and vendors gradually phase out legacy TDM private branch exchange (PBX) and key telephone systems (KTS). Going forward, continued infrastructure refresh will drive demand for implementation services. Moreover, the growing complexity of enterprise communications environments (converged, multi vendor, multi endpoint networks, greater bandwidth requirements) will encourage enterprises to outsource management of their on-premises equipment to skilled service providers.Report ScopeThis strategic analysis is part of Frost & Sullivan´s continued coverage of the enterprise telephony marketplace. Through extensive primary and secondary research, this analysis provides telephony equipment vendors, service providers, value-added resellers (VARs), systems integrators (SIs) and other market participants with a detailed analysis of the telephony customer premises equipment (CPE) services marketplace. Within this analysis, Frost & Sullivan has presented the market drivers, restraints, competitive landscape, segmentation, demand, market shares, and revenue of the rapidly evolving telephony CPE market.
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