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South African hosted IP telephony and UC services market growing
Hosted IP Telephony and Unified Communications Including Video Conferencing and Tele-presence in South Africa - a new market research report on 2014-04-04 06:40:03
Unified communications (UC) as a key component of IT services is likely to be driven by the recovery of the ICT industry after the recent economic slowdown, as well as by the on-going developments in infrastructure that have increased bandwidth availability.
At the same time, the increasing prominence of cloud computing has given enterprises the option of buying IT infrastructure on a pay-as-you-go basis. This method enables enterprises to invest in infrastructure as an operational expenditure (OPEX) model and not as a capital expenditure (CAPEX) model.
The South African hosted IP telephony and UC services market is in the initial growth stage. The early adopters are large corporate customers, including the telecommunications, financial services, and public sectors.
With increasing bandwidth, fixed-line broadband penetration is expected to improve significantly in the next few years, substantially opening up the market to SME participants.
With the increasing prominence of UC deployment in large organisations, SMEs will also be more inclined to adopt UC solutions in the future in order to restructure their business processes and improve their operating efficiency.

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