Today: October 9, 2015, 7:10 am

United Kingdom online banking market: New market research published
Online Banking in the UK: Sizing the Market Opportunity - a new market research report on 2014-03-14 00:45:01
This report explores the balance between maintaining a satisfactory online banking proposition that allows consumers to carry out their day-to-day banking, and the merit of additional online features such as personal financial management (PFM). Ensuring that the relationship with online customers is maintained is vital due to the remote nature of the online channel.
Report Scope
- Refine the design of your online banking platform by learning the key consumer demands from this channel.
- Benchmark your online offering with comparisons of ease of use of online features from the UK´s top providers.
- Boost customer retention by identifying the core target customers for the online channel.
- Maximize the potential of the online channel by ensuring that innovation aligns with customer needs.
Key Highlights
As a number of top UK providers face upheavals in their customer bases with the sale and purchase of branches, this creates a challenge to retain customers sold off with the branches, or attract new ones. The quality and functionality of the service that consumers receive on their existing online banking platform will play a part in this decision.
The remote nature of online banking weakens the relationship between a provider and customers. This may contribute to the feeling among consumers who predominantly use the online channel that their provider does not understand their financial situation. Providers must address this in order to offer services that align with their customers´ needs.
Consumers who only use the online channel for their regular banking activities are more likely to be self-sufficient when seeking out advice. Providers will want to find ways in which to deliver advice and information effectively through the online channel in order to continue to advise these customers.
Reasons to Buy
- What are the key challenges of the online channel for the top UK providers?
- Is online banking primarily a customer retention or acquisition tool?
- Is there a gap between consumer demand and bank offerings for specific online activities?
- Who is the typical online banking customer?
- What is the potential of the online channel for marketing to customers?
Click for report details: ..
Browse all Finance and Banking Market Research Reports ..
Browse all Finance and Banking Company Profile Reports ..
Browse all Latest Market Research Reports ..
About Us is a leading online business information aggregator with over 300,000 market reports and company profiles available to our clients. Our extensive range of reports are sourced from the leading publishers of business information and provide clients with the widest range of information available. In terms of company profiles,’s online database allows clients access to market and corporate information to over 100,000 different companies. We provide clients with a fully indexed database of information where clients can find specific market reports on their niche industry sectors of interest.

Press Information

Published by
Mike King
London: +44 (0) 203 086 8600

# 561 Words
Related Articles
More From Finance
Credit-Yogi Reveals Special Considerations for Military Members [..]
No one wants to have their vehicle taken back by their banks. It’s a source of stress for the individual [..]
Credit-Yogi Teaches Consumers How To Use HAMP [..]
Be Prepared to Utilize HAMP Lenders do not like to help borrowers prevent foreclosure by accessing the Obama loan modification [..]
Credit-Yogi Informs Military Members Facing Auto Repossession [..]
No one wants to have their vehicle taken back by their banks. It’s a source of stress for the individual [..]
Credit-Yogi .com Teaches Consumers How To Prevent [..]
Want to Halt Vehicle Repossession? Here’s How Sometimes things happen that end up leaving one in a financially strapped position. [..]
Sell Your Phoenix Winter Condo or Townhouse [..]
Most condominium owners or homeowners, in almost every state in the country, are asking the same question: “Should I sell [..]

Disclaimer: If you have any questions regarding information in this press release please contact the company added in the press release. Please do not contact pr-inside. We will not be able to assist you. PR-inside disclaims the content included in this release.